Privacy Policy

1. Introduction

This Privacy Policy explains how NEU Market (“we”, “us”, “our”), operating the website neumarket.co.uk, collects, uses, and protects your personal information. We comply with the UK GDPR, the Data Protection Act 2018, and all relevant privacy laws.

By using our website or placing an order with us, you agree to the practices described in this Privacy Policy.

2. Who We Are

NEU Market
Unit 10, Adelaide Business Centre
4 Apollo Road
Belfast
BT12 6HP
Northern Ireland

We act as the Data Controller for your personal information.

3. Information We Collect

A. Information you provide directly

• Name
• Billing and delivery address
• Phone number
• Email address
• Payment details (processed securely, not stored by us)
• Account login information
• Messages sent through forms or email

B. Information collected automatically

• IP address
• Device and browser type
• Pages viewed
• Time spent on site
• Cookies

C. Information from business/wholesale customers

• Business name
• VAT/EORI numbers
• Business contact details

4. How We Use Your Information

• To process and deliver orders
• To provide customer service
• To manage wholesale accounts
• To send order or account updates
• To improve website performance
• To prevent fraud
• To comply with legal obligations

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